|
Clement Neo, Tue, Mar 9, 2010 at 11:40 AM |
| |
Subject: Order 1080027
Deear Xpress flower,
thank you for making my bouquet of a dozen roses look so nice.. you have made the birthday gal so happy upon receiving the flowers.. Xpress flower will be the first option for me the next time i'm sending flowers.. thank u for everything & thumbs up.. :)
Yours Sincerely,
Clement Neo
|
|
|
MR. Matthias Tilp, Fri, Feb 19, 2010 at 10:51 AM |
| |
Subject: ORDER 1079412
Hi!
Many thanks for your great help and prompt service. The flowers looked simply stunning and caused quite the effect I was hoping for.
Will certainly do you again!
Best Matt
|
|
|
Bryan Li, Wed, Oct 28, 2009 at 6:12 PM |
| |
Subject: Order # 1072815
Hi,
To the team of Express Flower, a big THANK YOU for the service!
This is a company that I'll definitely look for in the future again.
Well done, and thank you once again for making it all happen!
Cheers,
Bryan Li
|
|
|
Vanese Lau, Tue, Sep 1, 2009 at 1:50 PM |
| |
Subject: change of order for delivery to self collection
Hi Soh,
Thanks for your help to change arrangement of my delivery of hand bouquet to self collect on 8 september after 5pm at Northpoint.
I will especially like to give you a compliment for the flexibility and excellent proactiveness and patience.
Thank you and hope you have a great day ahead!
Vanese
|
|
|
Geraldine Metzker, Sat, Jun 20, 2009 at 7:21 AM |
| |
Subject: Re: Failed payment online
Thank you very much for your prompt attention to this issue, especially getting the order i want for my mom's birthday. I really love your website and had ordered several gifts for my mom's birthday , mothers day and for my sister when she delivered her sons at a hospital last year. Your service is excellent and will keep recommending to my Singaporean friends here in the US.
Sincerely,
Geraldine
|
|
|
Ian Loke , Mon, May 25, 2009 at 4:06 AM |
| |
Subject: Order # 1066382
To: Kyla Romero
Thank you. Your service, as always, has been excellent and my mother was very pleased with your choice of balloon.
Ian Loke
On 24/05/2009 03:39, "Kyla Romero" wrote:
Hi,
I tried calling you in regards to your internet order but I can''t reach your line, there has been a problem with your order, the balloon you chose is already sold out. Since i havent had a chance to reach you, we just changed the balloon you chose to another balloon, HB003B with the Happy Birthday message on it. We're very sorry if we havent met the balloon of your choice.
We will deliver them together wit the bouquet you ordered, again sorry for all the trouble and thank you for choosing us to be part of your NaiNai''s Bdy.
--
Thanks and Regards,
Kyla
|
|
|
Jean Lim, April 18, 2009 |
| |
Subject: Re: Order request to BD01 Mango Cake & Gerberas
On Sat, Apr 18, 2009 at 11:18 AM, Lim Jean wrote:
Dear Zolynn
Would love to commend you on your efficiency and service. I'm pleasantly pleased with my first order with xpressflower.com. I was initially afraid that it might take alot of trouble to order a specific item especially when I'm currrently in the United States but was proven so wrong.
It was a job well done.
You'll definitely be hearing more from me in the future.
Thanks and regards
Jean Lim
|
|
|
Siti, Sat, Sep 20, 2008 at 11:15 AM |
| |
Subject: Order #1055464
To XpressFlowers,
Thanks a million for the efficient service you provided!! My fiance loves the balloons and also flowers.. Esp to all the staffs of Xpressflowers who assist me in the whole process. Well done!
This is my first time ordering from your company and I promise it wont be the last one for sure!!
Thanks again!!
Siti Haryanti
|
|
|
Vel, Feb 3, 2008 1:02 PM |
| |
Subject: Flower Bouquet order for USA
Hi Yee How
The flowers were delivered right on time!
And it's beautiful too!
Thank you so much!
You guys did a very good job even though it's out of the country job!
Thank you once again!
Best regards,
Vel
|
|
|
Yeo Teck Pin , 10/17/07 |
| |
Subject: Compliments from customer
Hi,
i would like to say thank you for being able to process my mail. i like your company's service. it is customer friendly, fast and efficient. i will continue to patronise your company. In addition, i have ordered flowers from your company before but all through phone calls. may i know do i still need to register on your website as a member or do i already have an assigned member id and password? Thank you.
Thanks & Regards,
Teck Pin
|
|
|
Ng Teck Beng, Jul 7, 2007 9:29 PM |
| |
Subject: RE: Order Status from www.xpressflower.com
Dear Xpressflowers team,
Wanted to write this mail last week, but was overseas. The flowers below that was delivered was superb! Well done and keep it up. Will not switch to anyone else for my future orders for flowers!.
Regards,
Teck Beng
|
|
|
Kai, Jul 2, 2007 11:07 AM |
| |
Subject: Best service from IMM Branch
Hi,
I would like to make special attention to your two florist at IMM branch. They are Wendy & Poey.
Both of them have assisted me in getting 2 bouquets done up and when the tulips that i ask for is too small, they called me up and told me and recommended me to take the roses instead and it turn out to be a perfect recommendation. It really a great help with their expertise.
On top of that, both know that i am anxious about the delievery, they make it a point to called me up and let me know my flowers have been delievered and who have received the flowers on behalf of the recipients.
This is really going the extra miles. Excellent Services provided. and i truly appreciate their effort. Thanks Wendy & Poey.
regards
Kai
02/07/07
|
|
|
Marcus Lee, Sep 26, 2006 1:34 PM |
| |
Subject: Great Job! (Order No. 1026917)
Dear Xpressflower,
Really a big THANK YOU for accommodating my last minute change in the delivery date due to my mistake!
Not only was the bouquet being delivered on the changed date but was on time as well!
The lady over the phone assured me that she would handle this personally and ensured prompt delivery!
A no-nonsense quality of service!
Well Done!
Cheers!
Marcus Lee Chen Hong
|
|
|
Adeline Kan, September 12th, 2006 3:06PM |
| |
Subject: Great Service (order number : 1026527)
Dear All Staff,
Thank you very much for your prompt reply and fast delivery. Your delivery was made after 2hrs of the time I placed my order, this fast action was greatly appreciated.
Thank you very much for the service, sincerely hope that xpressflower will keep up the good work and effort shown to make customers feel satisfied.
Thank you once again.
Good Job!
Best Regards,
Adeline Kan J
Production Planner
Singapore Jamco Pte Ltd
No.8 Loyang Lane
Singapore 508915
|
|
|
Keavan Goh, Sep 5th 2006 |
| |
Subject: Thank You!
Dearest Xpressflowers,
Thank you so much for the efficient delivery (order #1026270). You have really made my special one happy, she was really surprised when she receive the flowers & the spongebob balloon (it made her bursting out in laughter). I like the sms upon delivery, it is very prompt and useful.
you have made our day a wonderful one. More to come in future.
Cheers,
Keavan
|
|
|
Ms Durrah, August 16th, 2006 |
| |
Subject: Re: Partial refund to #1025555
Hi ZoLynn,
Thank you so much! I really appreciate what Xpressflower has done for me.
I''''ve been using it regularly especially for last minute orders.
But despite the last-minute order, yr company has been able to deliver beautiful bouquets of flowers & fresh cakes on time bringing lots of smiles to my friends & loved ones.
Pls extend my appreciation & thank you to yr staff.
Regards,
Ms Durrah
|
|
|
Peter Koh Boon Leng, Mar 15, 2006 4:00 PM |
| |
Subject: Order Status from www.xpressflower.com
Hi, just want to comment on your service.
This is the 2nd time i ordered from xpressflower and I must say it's been a really good experience. The delivery is prompt and hasslefree and response via phone is also very fast. Please keep up the good work!!
|
|
|
Winnie Pay, Thursday, June 23, 2005 2:02 PM |
| |
Subject: RE: Order Status from www.xpressflower.com
Thanks for your prompt and excellent service (order number 1012712)!
Your expertise has made Elsie's birthday sweeter.
I've seen a photo of the flowers she received, and it looks so much prettier than what is shown on the internet.
Well done!
I will recommend your service to others in future.
Regards,
Winnie Pay
|
|
|
Lisa, Tuesday, June 21, 2005 11:01 AM |
| |
Subject: A Big Thank You
Just want to say a BIG THANK YOU for patiently accommodating all my requests and most of all, for ensuring that the fruit and flower arrangement arrived timely in OZ, despite my last minute order. I am extremely impressed with the efficiency and your speed of response. Also, I am very thankful to have met you - so helpful and assuring! I am really grateful that you came to the office early so that you could help me check on the arrangements with your OZ’s counterpart. Outstanding customer service like yours will keep me coming back whenever I need a nice floral arrangement. Thank you for going that extra mile for me. Keep up the good work!
(Delivery to Sydney, Australia)
|
|
|
Nichol Ng , Saturday, May 28, 2005 10:27 AM |
| |
Subject: Re: Order Status from www.xpressflower.com
Dear xpressflower,
I am highly impressed by your efficiency.
Please keep up the excellent service that is seldom found in Singapore now.
Thank you so much.My friend loved the flowers and the best thing is we made it on time.
Keep it up!
(Delivery to London, UK)
|
|
|
Raihan Sudirman, Thursday, May 19, 2005 10:13 PM |
| |
Subject: RE: Order Status from www.xpressflower.com
Thanks a million xpressflower.com. This is the 2nd time i've used your online delivery service and it's second to none. Both times were perfectly executed. Kudos to xpressflower.com!!!
|
|
|
Arnie Gerl, Saturday, May 07, 2005 10:34 AM |
| |
Subject: RE: Order Status from www.xpressflower.com
Hey, thanks for the prompt job done for Mother's day .Even at the last minute... of ordering u guys did great.... A big thank to Miss Sooching who went all the way to make payment easier for me... Thanks a lot !
|
|
|
Giulio Enrico, Thursday, March 03, 2005 9:09 PM |
| |
Subject: Re: Order Status from www.xpressflower.com
thanks a lot, ur service is always first quality...second time I use and I adore... I'm addicted to hehehe, do u have a newsletter for special offers?
|
|
|
Joo, Thursday, February 17, 2005 5:30 AM |
| |
Subject: Re: Order Status from www.xpressflower.com
Thanks for the efficient delivery. You have really made my Valentine's Day a happy one for me and my girlfriend. I had gave her a surprise and she was really surprised when she receive the flowers. You will definitely be my no.1 choice when it comes to gifts delivery. I'll also reccommend you to my freinds, Thank you so much once again.
|
|
|
Gary Waliczek, Tuesday, February 01, 2005 8:20 AM |
| |
Subject: Compliment
Thank you for sending this confirmation. I was told the flowers are beautiful. The lady was the envy of the office. Thank you for your good help. At this time, I wish to reserve an order for Valentine's Day.
Thank you.
|
|
|
Maureen Low, Thursday, December 09, 2004 3:55 PM |
| |
Subject: Bouquets of compliment
Despite not able to say Happy Birthday to my mum in person, the reliable and reasonably priced quality products made her day & mine. The email alert was clear and SMS notification was an added instant tracking bonus! I would definately use your service again. Pls add more gift items along with Flowers and Cakes...
Thanks again!
|
|
|
Mervin, Monday, November 01, 2004 12:38 AM |
| |
Subject: RE: BQ30 3-stalk sunflower bouquet
ive received the flowers and its all well done up and ready to go. Service was great and i would like to compliment on the florist ampt and prepared attitude.Xpressflowers.com is a great webbie where i could find the services and the kind of gifts i want.Its 24 hrs service realli helps alot. I am looking forward for more wonderfull gifts the company have got to offer.
|
|
|
Dalton Lie, Thursday, October 14, 2004 1:53 PM |
| |
Subject: Feed Back
I'm just another satisfied customer who's impressed with the efficient and speedy delivery. Its simply amazing! Reasonable pricing and quality products.The SMS service upon delivery is also very useful.
Keep up the good work and will definately recommend my peers.
|
|
|
Zaheer Rafee, Monday, September 27, 2004 7:44 PM |
| |
Subject: Order Status from www.xpressflower.com
Thank you very much for the prompt delivery.
Its mean so much becoz I am in Africa working.
Thank you once again for the efficient service.
|
|
|
Gary, Saturday, July 24, 2004 8:29 AM |
| |
Subject: Feedback
Thanks for delivering order #1004223 within the stated time, and informing me via SMS the progress of delivery (i.e. tracking it). Certainly gave me peace of mind. When my girlfriend received the flowers, and called me, I just received the SMS. Her joy was worth all I paid for the bouquet.
Keep up the good job!
|
|
|
Rose Di Rosso, Thursday, July 8, 2004 12:46 AM |
| |
Subject: Order Status from www.xpressflower.com
I have just received feedback from my daughter to say that the flowers are gorgeous.
Thank you so much for your friendly and reliable service.
|
|
|
Vincent, Sunday, June 20, 2004 10:54 PM |
| |
Subject: Thank you.
I just wanna thank you for the special help you gave when I only gave you one hour notice for my flowers to be delivered.
I will have no doubt recommending you and deal with you in the future. Your guys really made the effort to stay in TTSH until my friend received it.
I found you guys thru MSN and I didn't know you were at the top few listings. Next time if my friends need any flowers, I'll just ask them to search you guys in MSN.
Thanks for everything once again!!
|
|
|
YangLiang Chua, Monday, June 14, 2004 12:04 PM |
| |
Subject: RE: Order Status from www.xpressflower.com
Wonderful.
i like to applaud your staff for making efforts in ensuring my request was met despite the slight problems with the supply of flowers this morning.
Thank you very much!
|
|
|
Ong Hwee Peng, Sunday, June 06, 2004 6:03 PM |
| |
Subject: Letter of Compliment.
I would like to take this opportunity to thanks Xpressflower for providing this 24 hours delivery service. Specially for having this service even during Sunday/Public Holiday. Lately I was searching for delivery (for condolence) on Sunday. Due to the funeral ends on Monday, I have no choice but to search for delivery to be on Sunday. I spent more than an hour to search for shops who provide delivery service on Sunday. Sad to say that there isn't any even those popular flora shop that I know do not have delivery service on Sunday. Till I found Xpressflower thru yellow pages. I was so happy that my problem & worries were solve.
Thanks to Xpressflower & of course to all the staffs with the company (especially to those who make the 24 hours delivery service possible). THANK YOU!!!
|
|
|
Des Mills, Friday, April 30, 2004 9:39 PM |
| |
Subject: thank you for so effeciently handling this order..
Your service is second to none.....
I really had given up hope of finding someone who could fulfill this order. One company even could not take credit cards over the fone and they were in the Orchard Hotel Shopping Arcade itself!
|
|
|
Fu Weichang, Monday, February 16, 2004 9:49 PM |
| |
Subject: RE: Order Status from www.xpressflower.com
Just like to say that I’m pretty impressed with the service the company had provided. Because, when my flowers was delivered to the other party, there’s not only an e-mail but a sms to confirm my flowers have been delivered.
GREAT!
Thank you for your great service.
|
|
|
Wilson, Friday, February 13, 2004 7:23 PM |
| |
Subject: RE: Thank you for ordering Online
Hi I like to give a feedback to you. I can say that your service is excellent. And the delivery person is also very friendly. Your flowers and the packing are all very nice. My girlfriend have a veriy wonderful mood. Thks you xpressflower and to all the staff a very thks! As due to the overwhelming you can still do a very wonderful job I am very impress with your staff service.
|
|
|
Tang Clifton, Monday, September 08, 2003 8:08AM |
| |
Subject: RE: Thank you for Ordering Online
Thanks Yee How. You dunno how much trouble u have saved me. :) Thanks for the help! And Cheers for the excellent service! You guys have become my number 1 choice for flowers. Haha because I am in US now and I am sending flowers to my friends. So xpressflower will be my preferred website now! Thanks! :)
|
|
|
